Last updated: 05/08/2025

At Archival Ink, we stand behind every order — but since our products are made-to-order, refunds are only issued under specific conditions. Please review the details below before placing your order.

🛠️ Defective or Damaged Items

If your item arrives damaged or with a manufacturing error, we’ve got you covered. Contact us within 30 days of delivery and include:

• Your order number

• Clear photos showing the issue

Once verified, we’ll offer you a reprint or a full refund — whichever you prefer.

📦 Lost Packages

If your order never arrives, we’ll follow up with our print provider (Printify) to investigate. Depending on the outcome, we may issue a reprint or refund. Claims must be made within 30 days of your expected delivery date.

🚫 Non-Refundable Situations

We do not offer refunds or exchanges for:

• Wrong size ordered

• Buyer’s remorse or change of mind

• Delays caused by shipping carriers or customs

Please review sizing charts and order details carefully before checking out.

💳Refund Method

Refunds, when approved, will be issued to your original payment method. In some cases, you may opt for a free reprint instead.